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	<title>Affiliate Marketing &#187; RaSof</title>
	<atom:link href="http://www.craigalinder.com/category/rasof/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.craigalinder.com</link>
	<description>an insider's perspective</description>
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		<title>James Brausch has No Customer Service &#8211; Buyer Beware</title>
		<link>http://www.craigalinder.com/2007/06/james-brausch-has-no-customer-service-buyer-beware/</link>
		<comments>http://www.craigalinder.com/2007/06/james-brausch-has-no-customer-service-buyer-beware/#comments</comments>
		<pubDate>Fri, 01 Jun 2007 20:21:03 +0000</pubDate>
		<dc:creator>Craig Alinder</dc:creator>
				<category><![CDATA[Glyphius]]></category>
		<category><![CDATA[James Brausch]]></category>
		<category><![CDATA[RaSof]]></category>

		<guid isPermaLink="false">http://www.craigalinder.com/2007/06/james-brausch-has-no-customer-service-buyer-beware/</guid>
		<description><![CDATA[Despite our best efforts to reinstate our Rasof subscription James Brausch has completely ignored our requests for customer service. We have attempted to contact him through the Paypal provided email address several times and through a trackback with no response. Well there was some response. Several of his acolytes posted harassing comments on my previous [...]]]></description>
			<content:encoded><![CDATA[<p>Despite our best efforts to reinstate our Rasof subscription James Brausch has completely ignored our requests for customer service. We have attempted to contact him through the Paypal provided email address several times and through a trackback with no response. Well there was some response. Several of his acolytes posted harassing comments on my previous post.</p>
<p>Let the buyer beware. James Brausch&#8217;s products are not supported. They come with very little explanation. I would categorize them as minimalist at best. Brausch sells software that most developers would consider incomplete or in Beta testing. As a company we purchase a lot of internet marketing products and software. Somtimes we are impressed and sometimes we are not.Â </p>
<p>In my experience,Â Brausch&#8217;s software is sub par, not only because he offers virtually no instructions and zero support, but because he is selling something that could, and should,Â be a whole lot more.</p>
<p>If you are considering purchasing some of James Brausch&#8217;s software, then you might want to think twice before you do. Ask yourself, is this product really going to offer what it claims? I have found that Brausch&#8217;s software does what it says it will do, and nothing, I mean absolutely nothing, more.</p>
<p>HereÂ is a list of Brausch&#8217;s software products.</p>
<ul>
<li>Artemis Pro</li>
<li>Glyphius 2007</li>
<li>Hermusa</li>
<li>Munius</li>
<li>MuVar</li>
<li>Nemeas</li>
<li>RaSof</li>
<li>Relusi</li>
<li>Sufaq</li>
<li>Trafficopia</li>
</ul>
<p>Regarding one of his services called &#8220;Printed Newsletter&#8221;, it is not worth $300 a year. I have received 5 of them so far and I haven&#8217;t learned anything yet.Â Well, I did learn one thing. I learned some ofÂ the techniques Brausch usesÂ to get people to visit his blog.Â I won&#8217;t discuss them here, but some of them could be considered spam. This is part of the reason he does not post them on his blog. If he did, he might get into trouble with some of the social networks.Â </p>
<p>The Brausch Printed NewsletterÂ is 7 pages long and very light on content. I do not recommend it to anyone.</p>
<p>I am sure I will stir up a firestorm with the Brausch acolytes with this post, but so be it. I am not out to be a Brausch basher. I just wantÂ to share my experience with his products; some of them good, as with Glyphius, and others bad, as with the Printed Newsletter and Rasof.</p>
<p>I don&#8217;t hold anything against him. He is what he is. He doesn&#8217;t misrepresent himself as anything more, but I have come to expect more for the money. I think most people have. I am sharing my experience toÂ prevent others from being disappointed as I have been.</p>

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		<title>Trying to Contact James Brausch about Rasof Subscription</title>
		<link>http://www.craigalinder.com/2007/05/james-brausch-rasof-subscription/</link>
		<comments>http://www.craigalinder.com/2007/05/james-brausch-rasof-subscription/#comments</comments>
		<pubDate>Fri, 25 May 2007 20:58:40 +0000</pubDate>
		<dc:creator>Craig Alinder</dc:creator>
				<category><![CDATA[Glyphius]]></category>
		<category><![CDATA[James Brausch]]></category>
		<category><![CDATA[RaSof]]></category>

		<guid isPermaLink="false">http://www.craigalinder.com/2007/05/james-brausch-rasof-subscription/</guid>
		<description><![CDATA[Hi James, I&#8217;m trying to reach you via this blog post. Let me explain:Â 
Last Friday, late in the afternoon, our bank issued us a new set of the debit cards which we use for expense accounts. Unbeknownst to us, and without any notice, they also cancelled all our old cards.
Monday we scrambledÂ to update the payment [...]]]></description>
			<content:encoded><![CDATA[<p>Hi James, I&#8217;m trying to reach you via this blog post. Let me explain:Â </p>
<p>Last Friday, late in the afternoon, our bank issued us a new set of the debit cards which we use for expense accounts. Unbeknownst to us, and without any notice, they also cancelled all our old cards.</p>
<p>Monday we scrambledÂ to update the payment information in several dozen accounts: Adwords, Yahoo Search Marketing, MSN, Ask, Adbrite, etc, along with the Paypal account we use to pay for Rasof. We also contacted James on Monday to ask him to allow us to update our subscription information, which had automatically cancelled after 3 failed tranaction attempts over the weekend.</p>
<p>What isÂ Rasof?Â Developed by James Brausch, the creator of Glyphius which is a great piece of software, Rasof is an interesting SEO factor analysis service we signed up for a few months ago. We haven&#8217;t had a chance to use it much yet, as the software is fairly complex, and it does notÂ include any instructions, documentation, or help files of any kind. A video guide to a related product is included for reference. With this reference and our own SEO experience, we think we can make Rasof work, and we believe it will be valuable to us.</p>
<p>We have been paying $100 a month for the last 3 months just to maintain our subscription to Rasof, andÂ to allow us time to learn to use it.</p>
<p>So why we have been paying that subscription fee months before we actually plan on using it? James Brausch uses the time-tested method of dramatically raising the price of his products after a deeply discounted introductory offer. Rasof is now selling for $1,000 a month.</p>
<p>Why am I posting all this on a blog instead of just contacting James about it? It&#8217;s because we have had no success contacting him so far, and as far as I know, a trackback on a blog is the only way to reach him. We have attempted to contact him numerous times through the email link provided by paypal, but we have gotten no response.</p>
<p>To make a long story short&#8230;. James could you allow us to update our debit card information and continue our subscription to Rasof at theÂ same price?</p>

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