Yahoo Search Marketing’s Got Service!
Filed Under Affiliate Marketing, Search Engine Marketing, Yahoo, Yahoo Search Marketing
I just got off the phone with a Yahoo Search Marketing representative who read my previous post and was willing to help me. We had a long discussion of why the upgrade was not working for us, and how to fix it. Once I explained how we needed things reorganized, she said it would take 5 to 10 days to do the fix. That would have been nice to hear 2 weeks ago when I started working on this with 3 of my employees. As of today, on day 9 of our work sorting out our mixed up account, they will have it fixed tonight. So I declined Yahoo’s offer and just wish it had come 9 days ago when we first called Customer Service about the problems we were having. She talked to her manager and they credited 2 of our accounts for a total of $500. Nice! Yahoo Search Marketing’s Got Service. The rep also gave me her direct line in case of any future problems. The old cliche is still true today: The Squeaky Wheel Gets the Oil.
